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We would like integrated SMS capabilities in EventSpark. We have found customer engagement is higher via SMS and would like to send event registration updates via a SMS Comms Plans in addition to the standard Email Comms. Specifically we would like to send an SMS to the Delegate with the link to open and complete the before leaving the educational Class.
I would also like to see this extended to include WhatsApp as we have some regions where email is less relevant but WhatsApp engagement is very high.